Shipping Policy

Last updated: October 02, 2026

1. Digital Services

RetreatDesk primarily provides digital booking services for yoga retreats and wellness experiences. As such, most of our services do not require physical shipping.

2. Booking Confirmations & Documents

All booking confirmations, receipts, and retreat-related documents are delivered electronically via email. You will receive:

  • Instant booking confirmation email
  • Digital receipt and invoice
  • Retreat details and itinerary (PDF format)
  • Pre-retreat information and guidelines

3. Physical Materials (If Applicable)

In rare cases where physical materials are included with your retreat booking (such as welcome kits, yoga mats, or merchandise), the following shipping terms apply:

3.1 Shipping Methods

  • Domestic Shipping (India): 5-7 business days via standard courier
  • International Shipping: 10-15 business days via international courier
  • Express Shipping: Available upon request for additional fees

3.2 Shipping Costs

Shipping costs, if applicable, will be clearly displayed during the checkout process. Some retreat packages may include free shipping of materials.

4. Delivery Timeframes

We strive to process and ship all physical items within 2-3 business days of order confirmation. However, delivery times may vary based on:

  • Your location and shipping address
  • Customs clearance (for international orders)
  • Weather conditions or unforeseen circumstances
  • Holidays and peak seasons

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the courier's website.

6. Damaged or Lost Shipments

If your shipment arrives damaged or goes missing, please contact us immediately at [email protected]. We will work with the courier to resolve the issue and arrange for a replacement or refund as appropriate.

7. International Orders

For international shipments, please note:

  • You may be subject to import duties and taxes, which are your responsibility
  • Customs clearance procedures may cause delays beyond our control
  • Ensure your shipping address is complete and accurate

8. Contact Us

If you have any questions about shipping or delivery, please contact us: